Thirty-seven services · Master Plumber MP4379
Everything, listed out.
Find the thing that’s wrong at your house and read what it takes to fix it. Or skip the list and tell Paul what it’s doing.
The whole list
Every one of these is done by Paul, and you can see the work in the gallery.
Emergency 3
The calls that can’t wait. Tell Paul what it’s doing and he’ll tell you when he can be there.
Drains 4
From one slow sink to a main line that stopped. Cable, camera, and knowing which one you need.
Heaters 6
Tank and tankless, repair and replace. Recovery rate matters more than the brand name.
- Water Heater InstallationSized for how your house uses hot water, set to code.
- Water Heater RepairElement, thermostat or valve. Repaired when repair makes sense.
- Water Heater ReplacementOld tank out, right-sized tank in, connections done right.
- Tankless Water Heater InstallationGas or electric on-demand units, plumbed and vented properly.
- Tankless Water Heater RepairLukewarm water and error codes, traced to the real cause.
- Tankless Water Heater ReplacementSwapping out a failed tankless for one that fits the house.
Pumps 4
Sump and grinder pumps. The floats and the panel are as much the job as the pump.
- Sump Pump InstallationA pump and basin that keep groundwater out of the house.
- Sump Pump RepairFloats, switches and motors checked and put back to work.
- Grinder Pump InstallationFor lots below the sewer main: pump, basin and panel.
- Grinder Pump RepairAlarms, floats and panels first, because that’s usually the fault.
Bathroom 5
Toilets, showers and tubs, plus the supply and drain behind them.
- Bathroom PlumbingSupply, drain and fixtures for the room that leaks most.
- Toilet InstallationSet on a sound flange with a fresh seal, so it never rocks.
- Toilet RepairRunning, weak flush or a leak at the base, mostly a short visit.
- Shower InstallationValve, pan and drain set right before the walls close up.
- Bathtub InstallationTub set level, waste and overflow tight, valve in the right spot.
Kitchen 7
Sinks, faucets, disposals and dishwashers on one shared drain.
- Kitchen PlumbingSinks, supplies, disposals and the drain they all share.
- Faucet InstallationNew faucet, new supplies, shutoffs that actually turn.
- Faucet RepairDrips and weak flow, usually a cartridge or a clogged screen.
- Garbage Disposal InstallationMounted, wired and tied into the drain the right way.
- Garbage Disposal RepairJammed, humming or leaking, sorted out on the spot.
- Dishwasher InstallationSupply, drain loop and connection done so it doesn’t leak.
- Dishwasher ReplacementOld unit out, new one hooked up and tested.
Laundry 4
Washer boxes and outside spigots, the two places a burst hose or a freeze does the most damage.
- Washing Machine Box InstallationA proper outlet box with shutoffs you can reach.
- Washing Machine Box RepairLeaking valves and a weeping box fixed before it floods.
- Washing Machine Box ReplacementCracked or corroded box cut out and replaced.
- Hose Bib ReplacementA split or seized outside spigot replaced.
Systems 4
Repipes, filtration, inspections and new construction.
How a call goes, turn by turn.
From the phone ringing to the truck pulling away, there are four stops and none of them involve a sales pitch.
Start
Paul picks up
You call (251) 421-0367 and the man who’ll do the work answers. No phone tree, no dispatcher, no waiting for a callback from somebody else.
Then
He’s on the way
You get a real time instead of a four-hour window, and he keeps it. One review has him there at 9 for a 7 a.m. call; another, on the way within twenty minutes.
Then
Finds the real cause
A camera, a meter or a pressure test before any number gets said out loud. A guess is how a repair comes back.
Arrive
Fixed and tested
Tested before the truck leaves. You hear what was done and what to keep an eye on, in plain words.
“I called to ask a question and within 20 min they were on the way!”
How the work gets decided
What a real diagnosis looks like
The first thing that happens is somebody looks at the actual failure instead of the symptom you can see from the doorway. That means opening the panel, running the camera, putting a meter on it, or isolating the zone. It takes longer than guessing and it is the only part of the job that decides whether the repair holds.
Plain language about what it costs
You find out what the work involves before it starts. Not a range that moves once the tools come out, and not a number that depends on what else can be added to the ticket. If there is a cheaper option that will hold, you hear about it, and if the cheap option is going to fail you hear about that too.
Why the one-truck thing matters here
There is no dispatcher deciding which technician you get and no commission structure deciding what gets recommended. The person who quotes the job is the person doing it, so there is nobody to hand a bad call to. That is the whole reason this shop stayed one truck.
Older houses behave differently
Much of the housing stock in this part of Alabama is old enough to have cast iron drains, galvanized supply, or a mix of three generations of repairs. Those systems do not fail the way a new build fails, and the repair that is right for one is wrong for the other. Experience with the local stock is most of the job.
What happens after the work is done
The repair gets tested before anybody packs up, the work area gets cleaned, and you get told what was done and what to watch for. If something is going to need attention in a year, you hear about it now rather than discovering it later.
Straight answers
Still not sure? Ask Paul directly.
Who actually shows up?
Paul Evans. Every time. LT Drain is a one-truck, one-man operation on purpose, so the person who answers your call is the person who does the work.
Are you licensed?
Licensed Master Plumber MP4379, bonded and insured. The number is printed on this site because you should be able to check it with the Alabama plumbing board.
What areas do you cover?
Mobile, Baldwin and Washington County, out of Wilmer, roughly a fifty mile radius.
Will you try to sell me a replacement?
No. There is no commission structure here and no quota, so if a repair will hold, that is what you get told.
How fast can you get here?
Call and you get a real answer, not a window that spans the afternoon. Paul runs his own schedule, so he can tell you where he is and when he can be at your door. His reviews include a 7 a.m. call answered with a 9 a.m. arrival, and a call answered with someone on the way within twenty minutes.
Do you charge to come look?
There is a diagnostic visit and it is explained on the phone before he drives out. You will know what the visit covers before you agree to anything.
Let’s talk solutions.
Tell Paul what it’s doing. He’ll tell you what it needs and when he can be there.
Call (251) 421-0367 Or send a messageMaster Plumber MP4379 · BBB A+ accredited · licensed, bonded and insured
