Kitchen · Wilmer, AL
Kitchen Plumbing
Kitchen Plumbing in Wilmer goes one of two ways. Either somebody finds the actual cause and fixes it, or somebody replaces a part and you call again in six months.
Master Plumber MP4379BBB A+ accreditedPaul Evans answers
How Paul handles it
There is no script. Paul works the problem the way the house presents it, because a 1970s slab in Wilmer and a new build on the north side do not fail the same way and should not be quoted the same way.
Nothing gets sold that the house does not need. Running a one-truck shop means there is no quota pushing a replacement when a repair would hold, which is the single biggest difference between this and a franchise van.
Being a one-man operation is the whole point. Every job has Paul’s name and license on it, so there is no room for shortcuts and nobody to blame if it fails. The longer version of how this shop runs is on the about page, and the work itself is in the gallery.
What matters on a kitchen plumbing job
The old unit tells you how to set the new one
Before anything comes out, the existing setup gets looked at for what failed and why. Undersized supply, a missing shutoff, a connection that was never right, a drain that was always marginal. Installing a new fixture onto the same bad conditions just resets the clock on the same complaint.
Shutoffs and access get fixed while the wall is open
The cheapest time to put a proper shutoff on a fixture is while the work is already happening. Houses where every repair means closing the main are houses where small problems turn into emergencies, and that is usually a twenty dollar part somebody skipped years ago.
It gets tested before anybody leaves
Pressure held, connections dry, drain flowing, no movement in the fixture. A leak that shows up two hours after the truck pulls away was a leak when the truck was still there, and testing is how you catch it then instead of later.
Older houses behave differently
Much of the housing stock in this part of Alabama is old enough to have cast iron drains, galvanized supply, or a mix of three generations of repairs. Those systems do not fail the way a new build fails, and the repair that is right for one is wrong for the other. Experience with the local stock is most of the job.
What happens after the work is done
The repair gets tested before anybody packs up, the work area gets cleaned, and you get told what was done and what to watch for. If something is going to need attention in a year, you hear about it now rather than discovering it later.
How to tell what you’re dealing with
Knowing which of these sounds like your house makes the first call a lot shorter.
If the disposal hums but will not spin
Something is jammed. Power it off at the switch first; the reset button underneath settles it more often than people think.
If the sink drains slow
The trap or the line right behind it, usually grease. It is local to the sink.
If water shows up under the sink
Check the supply lines and the drain slip joints first. A dishwasher hose is the other usual suspect.
If the faucet drips from the spout
A worn cartridge or seat. Most of the time that is a repair, not a new faucet.
How a call goes, turn by turn.
From the phone ringing to the truck pulling away, there are four stops and none of them involve a sales pitch.
Start
Paul picks up
You call (251) 421-0367 and the man who’ll do the work answers. No phone tree, no dispatcher, no waiting for a callback from somebody else.
Then
He’s on the way
You get a real time instead of a four-hour window, and he keeps it. One review has him there at 9 for a 7 a.m. call; another, on the way within twenty minutes.
Then
Finds the real cause
A camera, a meter or a pressure test before any number gets said out loud. A guess is how a repair comes back.
Arrive
Fixed and tested
Tested before the truck leaves. You hear what was done and what to keep an eye on, in plain words.
“He gave me options with no pressure to decide one way or the other.”
Other jobs Paul does
More kitchen work
- Faucet InstallationNew faucet, new supplies, shutoffs that actually turn.
- Faucet RepairDrips and weak flow, usually a cartridge or a clogged screen.
- Garbage Disposal InstallationMounted, wired and tied into the drain the right way.
- Garbage Disposal RepairJammed, humming or leaking, sorted out on the spot.
Things worth doing yourself
None of this needs a plumber. It’s the short list that prevents the calls nobody wants to make.
- Shut off valve Know where the main shut off is and turn it by hand once a year. The moment you need it is the worst moment to discover it is seized.
- Water heater Check the T and P valve and look at the base of the tank for rust or damp. Five minutes, twice a year.
- Drains Hot water and a drain screen beat chemical cleaner. Caustic drain products damage older pipe and make a cable job messier later.
- Hose bibs Disconnect hoses before the first hard freeze. A connected hose holds water in the bib and that is what splits it.
- Toilets A drop of food coloring in the tank will tell you in ten minutes whether the flapper leaks.
Straight answers
Still not sure? Ask Paul directly.
Is a garbage disposal worth repairing?
If it jams or leaks at a fitting, yes. If the housing itself is leaking, replacing it is the honest answer.
Do you hook up dishwashers?
Yes: the supply, the drain hose, an air gap or high loop, and a leak check before Paul leaves.
Who actually shows up?
Paul Evans. Every time. LT Drain is a one-truck, one-man operation on purpose, so the person who answers your call is the person who does the work.
Are you licensed?
Licensed Master Plumber MP4379, bonded and insured. The number is printed on this site because you should be able to check it with the Alabama plumbing board.
What areas do you cover?
Mobile, Baldwin and Washington County, out of Wilmer, roughly a fifty mile radius.
How fast can you get here?
Call and you get a real answer, not a window that spans the afternoon. Paul runs his own schedule, so he can tell you where he is and when he can be at your door. His reviews include a 7 a.m. call answered with a 9 a.m. arrival, and a call answered with someone on the way within twenty minutes.
Let’s talk solutions.
Tell Paul what it’s doing. He’ll tell you what it needs and when he can be there.
Call (251) 421-0367 Or send a messageMaster Plumber MP4379 · BBB A+ accredited · licensed, bonded and insured
